west elm performance coastal linen review

THE CLINCHER? With its modern form and crisp tailoring, our spacious Andes Sofa has serious presence but feels airy and light thanks to thin arms and cast metal legs. There's a reason West Elm doesn't publish reviews on their website - they don't want you to know the REAL experiences their customers go through. I wouldn’t lounge on this all day, but feels good for a party; easy to get on and off of.” – Nora Taylor, → “This is a perfectly fine sofa, but I felt the frame on the edge of the seat, which I didn’t love.” – Tara Bellucci, → “I really liked the fabric on the Paidge; it’s a sofa I’d consider purchasing for my own home.” – Nora Taylor, → “Even though three cushions tend to work better for bigger households, I’m a two-cushion girl, both for personal comfort and aesthetics.” – Arlyn Hernandez, → “The back on this was too low for my liking, but I could see that being an asset in a smaller space where you want to keep your furniture low profile.” – Tara Bellucci, → “This was really comfortable. For over a month now, my couch has been missing and for the duration of this time, West Elm has done little to nothing to help me in getting the pieces delivered in NY. Fair Trade Certified™: Performance Velvet - Lagoon. The West Elm Belgian Flax Linen Sheet Set is perfectly acceptable—they’re soft, breathable, and they look really great on your bed. Please accept our sincerest apologies for the. Would you please email us your order number and details to support@westelm.com? I measured out everything beforehand as they suggested to make sure the sofa would fit. We value your privacy. Stone White Performance Coastal Linen is a great neutral in a water-repellant fabric that can stand up to kids and pets. No cabinet, top, hardware. They also do not give you the name in the beginning of the chat, so you cannot even reference anybody in particular. Fast forward 5 months, I finally get the couch and after 2 weeks (one of those weeks, I was away and I don't have any animals), the couch began to pill and the fabric began to pull. Your all customer service awful, awful, no help. The blog also contains links to guest features from publications like Architectural Digest and The Atlantic. When you spend multiple thousands of dollars at a retailer, you expect a little service in the event of a problem. You’ll also find initial thoughts and reactions from the testers to give you even more insight into each seat. I was given the date of 2/17 for delivery, later changed to end March and now given the date of 4/23 to 05/07. Only after the fact do I find out that I will NOT be refunded that $250 delivery fee... And if I want to buy the smaller 82" version of the couch I have to pay ANOTHER $250 for delivery. I have called customer service about 10 times and have been told the supervisors will escalate this case and look to locate my pieces. Fair Trade is a movement that creates sustainable opportunities for workers through trade agreements. Before I jump into the reviews, though, let me lay out what is important to me when choosing a sofa for my home. Will it be deep enough for impromptu naps (or guests?). Copyright © 2021 Consumers Unified LLC. Local Bedding in Canoga park,CA with maps, local business reviews, directions and more. Customer service said they'd send me a fabric shaver bc if they sent another cushion, it would do it again. west elm's modern bedding include duvets, sheet sets, pillows and more. It had good depth and was easy to stand up from.” – Nora Taylor, → “The Shelter has the best balance to me between looks and comfort—I liked the sleek silhouette and how modern the one cushion looks. I have contacted customer service almost daily about this and have been repeatedly told- two of the three sectional pieces are missing at the warehouse and cannot be located. THIS IS UNACCEPTABLE!!!! I gave one star because there is no option for zero. Seller 100% positive. They have the worst customer service ever ever. That's a … Not only have I canceled orders before, but I’ve also returned countless items... Never-ever have shipping charges been withheld from my refund. At this point, I asked to speak with a furniture supervisor and she “did not want to take my call” and passed along a message through the service representative stating there was nothing that could be done. The action taken in regard to this issue is implemented as a learning tool and enhances associate knowledge going forward. I’d only deduct a few points for the textured material which is a little scratchy (though looks great).” – Katie Holdefehr, → “Yes! I normally do not share negative reviews, but I have now given West Elm and specific supervisors at the company repeated chances to remedy our situation and zero progress has been made. Ninety percent of their products are designed in-house from organic and sustainably sourced materials. (I find that hard to believe after reading some other reviews of delivery nightmares.) West Elm LOCAL: Enjoy reading our tips and recommendations. Then I repeated myself, pointing out it was NOT the pottery barn item. See reviews below to learn more or submit your own review. Again we call everyday and finally a third delivery date is set, again, no show and no notice is given for the third time. Sit back and stay awhile. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I completely understand your disappointment and that's definitely not what we want our customers to experience. Hidden steel push-back mechanism. 439 reviews of west elm "I've been patiently waiting for months for them to finish building this store so I wouldn't have to mentally design my home from a catalog. Find chic bedding and bedding sets in a range of styles & colours. See more ideas about Bedroom design, Bedroom inspirations, Bedroom decor. How does so-and-so sofa sit? We would like to help. We call again, daily, after two weeks we schedule another delivery for the week after Christmas; again no show and no notice they are not coming. Consider this a warning: DON'T EVER EVER BUY AN OFFICE CHAIR FROM WEST ELM. The Buchanan Slipcovered Sofa has a classic roll-arm design that will match any decor style, and it comes in a wide range of fabrics, allowing you to choose the perfect upholstery to suit your space.The sofa is available in three lengths—79, 87, or 93-½ inches—and its form-fitting slipcover gives it a casual, welcoming appearance. Original review: Feb. 16, 2021. NEW Our Parker Collection is all about understated elegance. I tested a full-size set (also available in queen, king, and California king) to judge the quality of the material, texture, and more. I kept getting email delays and customer service didn't know where my couch was. So, I basically spend $1300 on a couch I will have to replace soon. I financed the purchase through Affirm (an option on the West Elm site, and payment for the entire amount was sent on January 31, 2021. WEST ELM Jonah Chair Pebble Stone, Performance Coastal Linen ... West Elm DRAKE Model Twill 1x SOFA Seat Cover - Grey Gray - Open Box - Free Ship. We value your privacy. Finally received the cabinet on Feb. 10th. $106.24. You are a valued customer and we appreciate your patronage. So despite how pretty it is, I would NOT recommend it. I wrote to their customer service. I purchased it at $1,057, which included delivery charges of $162, even I’d seen it for much cheaper elsewhere, but always out of stock. Our content is intended to be used for general information purposes only. CJ "coyote_sc" --- … At no point have they offered to refund and/or re-order the ottoman. Brand extensions: The information we receive is helpful in identifying those areas where further training may be needed. How do they stay in business. A: Lots of our sectionals fit that bill, but take a look at Shelter, with a tall back + arms, loose cushions and a roomy design that can hold 5-6 kids.It’s stocked in a linen weave and available made to order in our Performance Washed Canvas. Get buying tips about Furniture Stores delivered to your inbox. Please allow 2-4 weeks for shipping. Our casually cool, family-friendly This is my 1st purchase and it will def be my last one. ... European Flax Linen Sheet Set, Full, White West Elm $ 240.00. Its location on this page may change next time you visit. Fear not, because we did the research for you! Henry 2-Piece Sleeper Sectional w/ Storage. Casual and coastal-inspired, our Newport Chaise Corner Chaise boasts clean lines and deep seats with an airy but durable kiln-dried wooden platform. Furniture shopping can be frustrating; there are so many options to see online (many that look like serious contenders), but you can’t always get to a brick-and-mortar store to test them out yourself so you’re forced to enter that scary, unknown territory of “blindly” making a serious purchase. We would be happy to look into this for you. This company is not yet accredited. You’ll also find initial thoughts and reactions from the testers to give you even more insight into each seat. I ordered a West Elm couch excitedly this past October 2020. They just "hung up" on me if this is the appropriate term for finishing the chat session abruptly, without any talking.

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